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2002 Ford Explorer Eddie Bauer 4dr 114 WB

Trim Info:

Rear Wheel Drive, 4 Door
16 mpg city / 21 mpg hwy

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Top 5 Explorer Problems

According to the J. D. Power and Associates Vehicle Dependability Study ^SM, these are the five most commonly reported issues with this vehicle, based on feedback from verified owners after three years of ownership:

Wind Noise

Seat Belt Doesn't Retract

Automatic Transmission Shifts Roughly

Brakes Are Noisy

Automatic Transmission Slips/Shifts Erratically

Source: J. D. Power and Associates Vehicle Dependability Study ^SM
Visit JDPower.com for complete vehicle ratings.

Compared to other Midsize SUVs

Scores better than Average

Scores worse than Average

Other Midsize SUVs

13.0%

17.8%

Wind Noise

13.0% of 2002 Ford Explorer owners surveyed reported this issue.
17.8% of all Midsize SUV owners complained overall.

9.9%

5.8%

Seat Belt Doesn't Retract

9.9% of 2002 Ford Explorer owners surveyed reported this issue.
5.8% of all Midsize SUV owners complained overall.

8.0%

4.6%

Automatic Transmission Shifts Roughly

8.0% of 2002 Ford Explorer owners surveyed reported this issue.
4.6% of all Midsize SUV owners complained overall.

7.3%

8.9%

Brakes Are Noisy

7.3% of 2002 Ford Explorer owners surveyed reported this issue.
8.9% of all Midsize SUV owners complained overall.

5.5%

3.6%

Automatic Transmission Slips/Shifts Erratically

5.5% of 2002 Ford Explorer owners surveyed reported this issue.
3.6% of all Midsize SUV owners complained overall.

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